Automation & Customer Service
From five disconnected channels to a unified service operation
[X]% reduction in average first-response time
Software, automation and infrastructure for operations that need to scale without losing control
Mavitec integrates systems, automates critical processes and sustains production environments with security, observability and engineering accountability.
“We prepare, we commit, we deliver.”
99.9% SLA
24/7 monitoring
Per-client data isolation
International infrastructure
What we solve
Your business problem has a name
Identify the scenario blocking your operation and see the technical path we design to solve it.
Disconnected systems
API, ERP and platform integration to eliminate rework and manual errors.
See solutionManual operations
Automation of repetitive processes and workflows that consume your team's time.
See solutionScattered data
Dashboards and management portals with a single, secure, real-time view.
See solutionCritical systems
Cloud, DevOps and sustainment for operations that cannot go offline.
See solutionCustom software
Engineering tailored to the exact rules of your business.
See solution
How we work
Method before code
A clear process from diagnostics to sustainment, with deliverables and accountability at every stage.
- Fase 1
01 · Technical Diagnostic
Deep mapping of processes, integrations, bottlenecks and business rules.
- Fase 2
02 · Architecture & Design
Infrastructure specification, data modeling, security, interfaces and roadmap.
- Fase 3
03 · Development & Testing
Modular build with clean code, continuous testing and guided validation in secure staging.
- Fase 4
04 · Deploy & Sustainment
Production release with zero downtime, 24/7 observability and dedicated technical support.
Proof of results
Cases that show what we do
Real problems from B2B operations, engineering solutions and business impact.
Ecosystem products
Products that prove our engineering
Our own software and strategic partnerships that sustain real production operations.
SALTDA
Centro de comando SaaS multi-tenant para a sua operação
Sistema Ampliado de Logística, Tática e Dados Administrativos — plataforma modular B2B2B que unifica CRM, financeiro, projetos e automações em um único ambiente, com interoperabilidade nativa e isolamento lógico por tenant.
Learn more SALTDA
Bezura Chat
Atendimento Inteligente Omnichannel com IA e Automação
Plataforma completa de atendimento multicanal integrada com WhatsApp API Oficial, Instagram Direct, Facebook Messenger, CRM inteligente e agentes virtuais de inteligência artificial 24/7.
Learn more Bezura ChatEngineering & security
Production infrastructure, not promises
Continuous monitoring, validated backups, data isolation and observable operations for B2B workloads.
Hetzner
High-performance servers with dedicated processing.
Cloudflare (WAF & CDN)
DDoS protection, edge caching and advanced firewall rules.
PostgreSQL
Relational database with multi-tenant isolation and Row Level Security.
Docker
(Traefik)Containers and reverse proxy with automatic TLS (Let's Encrypt).
Prometheus
Real-time metrics collection across the whole infrastructure.
Grafana
Health dashboards — CPU, RAM and disk in real time.
About Mavitec
Engineering with real people behind it
Mavitec designs, integrates and sustains essential systems for business operations. Software and infrastructure are not just code — they are people working to keep your operation running.
From the first diagnostic to production sustainment, every project is closely followed, with technical responsibility and a commitment to results.
Booking
Schedule your technical diagnostic
Pick a time and talk directly with Mavitec's engineering team.
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